Refund & Returns Policy
Learn about eligibility, replacements, and refund guidelines.
- Last Update: Aug 16, 2026
At Indiroots Global, customer satisfaction is important to us. However, due to the consumable nature of food products, we do not accept returns once an order has been delivered. Food products are commonly treated as non-returnable for hygiene and safety reasons.
Eligible Cases for Replacement or Refund
A replacement or refund may be provided if:
• Wrong product is delivered.
• Product is received in damaged condition.
• Package is tampered with before delivery.
• Product is expired at the time of delivery.
• Product is missing from the order.
Please report such issues within 24 hours of delivery and share clear photos/videos of the product and packaging for verification.
• Wrong product is delivered.
• Product is received in damaged condition.
• Package is tampered with before delivery.
• Product is expired at the time of delivery.
• Product is missing from the order.
Please report such issues within 24 hours of delivery and share clear photos/videos of the product and packaging for verification.
Non-Returnable Items
We do not accept returns or refunds for:
• Opened food products.
• Partially consumed products.
• Change of mind after purchase.
• Personal taste preferences.
• Incorrect shipping address provided by the customer.
These restrictions are common for food products due to hygiene and food safety requirements.
• Opened food products.
• Partially consumed products.
• Change of mind after purchase.
• Personal taste preferences.
• Incorrect shipping address provided by the customer.
These restrictions are common for food products due to hygiene and food safety requirements.
Refund Process
Once the issue is verified, approved refunds will be processed to the original payment method within a reasonable timeframe.
Contact Us
Indiroots Global
📧 infoindirootsglobal@gmail.com
📞 +91 72340 61298, 63880 20250
By using this website, you acknowledge and agree to these Refund & Returns Policy.
📧 infoindirootsglobal@gmail.com
📞 +91 72340 61298, 63880 20250
By using this website, you acknowledge and agree to these Refund & Returns Policy.